bqsl
Diploma in Digital Skills for Hospitality.
Qualification at a Glance.
Course Overview
Digital skills are now an essential addition to the traditional ones that a successful career in hospitality demands - interpersonal, numerical, and organisational.
Learners on this Level 3 Diploma in Digital Skills for Hospitality will not just understand the key technologies changing the industry, they will be able to practically apply them in real world scenarios. They’ll exit the course with the skills employers badly need and the confidence to showcase them.
Our Diploma in Digital Skills for Hospitality is designed for those students looking to start a career in the following roles:
Bar/Restaurant Supervisor
Front of House /Reception
Housekeeping Team Leaders
By the end of the course, learners are equipped to enter the industry and hit the ground running. Those learners who are already in a hospitality job will have the added knowledge and confidence to apply for promotions or move to new roles.
Benefits for study centres
Why you Should Deliver it
Inspiring Learning Experiences
We provide all our study centres with a full set of high-quality learning materials based around the qualification's syllabus. Combining that with excellent tutors at your centre, your learners will receive an inspiring learning experience.
Employability
We all recognise the imperative on getting learners their 'career' job of choice. Our qualification design process is anchored to current Job Descriptions of those roles. This means you deliver the skills & knowledge employers are needing today.
Progression Opportunities
Our qualifications are designed as excellent stepping stones to further progression upon completion. We will provide continuation courses at Level 4 for many of our Level 3 qualifications, whilst our Level 7 learners can easily progress to a master's degree. We are looking to announce articulation agreements with several U.K. and U.S. universities in the coming months.
Attractive Fee Structure
We will be seeking to secure funding for the qualification in due course and since we provide all of the learning materials, this significantly reduces a study centre's resources.
Aligning to Skills and Digital Strategies
All of our qualifications have work based skills at their heart. We believe this is the best way to prepare learners for the world of work. Furthermore, the U.K. Government is prioritising digital skills across the educational offer. All our qualifications address that strategy.
How is it Delivered?
The Diploma is studied at an approved study centre provider and is equivalent to 120 credits, all at RQF Level 3, should they wish to continue studying beyond the successful completion of the course. Subject to approval by our Centre Evaluation Team, study centres can deliver our qualifications using the following modes of delivery:
Classroom based -
Full-time or Part-time
Part-time learners must receive the same number of Guided Learning Hours (GLH) as full-time learners and have the same assessment methods. Learners simply have longer to complete the qualification.
Blended learning
Blended learning comprises a combination of face-to-face delivery with some remote delivery which will typically be through online learning. For BQSL to approve blended learning, at least 25% of the delivery must be face-to-face. This will allow for practical course work, group work and practical elements of assessments that require a physical presence. Face-to-face can be delivered in an online environment. More typically, we would expect delivery to be in the classroom. Also, blended learning requires the same GLH as classroom delivery and learners will face the same assessment methods.
Online
The online qualification is a separate qualification suffixed with (online) at the end of the title. Online qualifications typically have a lower number of GLH and may use different methods of assessment. However, both the TQT and syllabus will be the same and the means of assessment will have been evaluated and approved for equivalency (to its classroom based alternative).
“The greatest challenge facing the hospitality industry today is the shortage of skilled staff at all levels.”
course units.
What Learners Study
Learners complete six units which collectively explore the full range of technical and personal skills required.
These are:
- DSH301 / Effective People and Communication Skills / 20 Credits
- DSH302/ Business Systems in Hospitality / 20 Credits
- BUS304/ Managing Data and Privacy / 20 Credits
- DSH303 / Customer Service Excellence / 20 Credits
- DSH304/DSH305/ Food & Beverage Cost Management /
Room Revenue Management * / 20 Credits - GEN301 / Developing You ** / 20 Credits
* Optional unit: learners select one of these two units to study, depending on their intended career pathway. Food& Beverage Cost Management is aimed at learners wishing to pursue a career in food and drink hospitality. Room Revenue Management is aimed at the hotel and guest accommodation industries.
** This unit is common across other Level 3 BQSL qualifications and gives learners the opportunity to reflect on the values and motivations that matter most to them. In turn, this will help improve their own levels of empathy, interpersonal and listening skills.
course structure
Learner and Centre Commitments
Each Level 3 Diploma can be studied at an approved study centre provider over three terms. They are equivalent to 75 credits, all at RQF Level 3, should they wish to continue studying beyond the successful completion of the course.
The total qualification time (TQT) for each course is 750 hours and the total guided learning hours (GLH) are 240 hours. This equates to 8 hours of guided learning per week if taught over 3x10 week terms. This provides learners with the flexibility to work part-time alongside studying for the qualification.
Assessment is undertaken using a breadth of methods to reflect the practical nature of the diploma. These include practical applications; role play; group presentations; self-reflection; computer tests and case study reports. There are no exams with this course.
BQSL provides its study centres with course materials and set the assessments. Centres are required to deliver those materials, oversee assessments, and provide first marking and moderation. Entry requirements are: Mathematics at GCSE (or equivalent) and either English at GCSE or a score of 5.5 or above in an International English Language Testing System exam, or equivalent.
entry requirements
Learner Eligibility
Entry requirements are: Mathematics at GCSE (or equivalent) and either English at GCSE or a score of 5.5 or above in an International English Language Testing System exam, or equivalent.
